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FAQs

1. What is the difference between a Standard Aircon and an Inverter Air Conditioner?

Standard Air Conditioner: A normal (non-inverter) or constant speed air conditioner has a compressor running at a fixed speed on 220 VAC. It is controlled by a temperature controller switching the unit on and off. A non-inverter unit, although significantly cheaper to buy, does consume about 1.4 times more electricity. This unit will be effective when running at maximum setting for long periods.

Inverter Air Conditioner: An inverter type air conditioner operates with 220 VAC that is converted to VDC to be able to run the DC compressor at variable-speeds to match a desired load/temperature. This results in a much more economical operation that is more energy-efficient. This unit will be more expensive to buy, but can save you in the long run on operating costs. It also is a good selection when you know your unit demand is not near a 100 % load for the majority of the time. This is where you will get a substantial saving on electricity usage.

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2. Payment options

A customer can use the site’s secure MyGate Credit Card payment or instant EFT payment options. Alternatively, a credit facility is available through Mobicred, and the payments will be made to Mobicred and not to Aircon Online.

3. How delivery works

If the customer is within the boundaries of the major metropolitan areas of the Aircon Online branches, delivery is free of charge. The customer can also select the option to collect, or use a courier to collect and deliver to the address provided. There will be an option on checkout to include a courier in the transaction.

4. Changes to the Air Conditioner installation terms

Any change to the installation terms must be discussed with the installer, and any deviation in costs can be paid to the contractor directly. If you chose not to pay for the installation at the time of purchasing the air conditioner, please pay the contractor directly. Also, please choose a contractor that is closest to you on the site and book the installation with them once you have the units in your possession. If you have not bought brackets and piping through the site where appropriate, please inform the contractor so that they can bring these along when doing the installation (you will have to pay them directly for these).

5. Air Conditioner Installation Terms & Conditions

Split Air Conditioner Units: Ground floor installation is limited to 2.8 metres high. The wall will have to be made out of brick (and not concrete where a core drill will be required). Pipe runs are limited to 3 metres, and no trunking is included. Electrical connections will be limited to 5 metres into the closest plug point. This does not include additional electrical equipment or isolators required. A drain piping of 3 metres is included. Anything over and above these conditions will incur additional costs that the customer will have to negotiate with the contractor. Please check if you have 3 phase power if you are buying a larger 3 phase unit.

Cassette Air Conditioners and Under Ceiling Air Conditioner units: This installation will have to be discussed with the installers directly, as these installations are more costly and complicated.

Hide Away Air Conditioners: These units are normally installed in the ceiling, and use trunking to access various areas of a house, office or building. Installation contractors have to quote on this directly, as they vary in costs and complexity.